
Too many business owners make the fatal error of assuming that customer service is only important for retail or food service workers. It’s time to change that perception: for instance, the Local Records Office is a service selling reports about the academic and public integrity of communities. Because this service is sold to men and women moving to new places, businesses know that they must present a calm, helpful face in order to further their own bottom line and please the customer. Foodservice workers are never wrong when they say the customer is always right; it’s a rule that can improve the financial performance and popularity of many other industries.
Comments
Post a Comment